1. हम कौन हैं और दायरा / Who we are & scope
Effective 10 July 2026 · 10 जुलाई 2026 से प्रभावी.
यह Privacy Policy बताती है कि श्री राधारमण Library ("SRRL", "हम") आपकी personal information कैसे collect, use, store और protect करती है। हमारी study library और coworking space GF, Govind Dham, Railway Road, Garhi Harsaru, Gurgaon – 122505 पर स्थित है।
This Privacy Policy explains how Shri Radharaman Library ("SRRL", "we", "us") — a study library and coworking space at GF, Govind Dham, Railway Road, Garhi Harsaru, Gurgaon – 122505 — collects, uses, stores, and protects personal information.
यह हमारी website shriradharamanlibrary.org, registration form, enquiry form, member portal, free tools और उस data पर लागू है जो हम आपकी membership या contact के दौरान रखते हैं।
It applies to our website shriradharamanlibrary.org (including the registration form, enquiry form, member portal, and free tools) and to the data we keep when you become a member or get in touch with us.
Site का उपयोग या member registration करके आप यहाँ बताई गई practices से सहमत होते हैं। कोई बात स्पष्ट न हो तो हमसे संपर्क करें; हम समझाने में खुशी महसूस करेंगे।
By using the site or registering as a member, you agree to the practices described here. If anything is unclear, please contact us — we're happy to explain.
2. हम कौन-सी जानकारी लेते हैं / Information we collect
Specific to what our forms and portal actually capture · हमारे forms और portal में ली जाने वाली जानकारी.
Registration और membership: Online या front desk registration पर हम full name, father/guardian name, mobile/alternate mobile/email, DOB/gender, current/permanent address, occupation/institute, photo/selfie, chosen plan, joining date, preferred seat/shift, emergency contact, Wi-Fi MAC address और declaration details collect कर सकते हैं।
Registration & membership: When you register online or at the front desk, we may collect your full name, father's/guardian's name, contact details, DOB/gender, addresses, occupation/institute, photo/selfie, membership choices, emergency contact, Wi-Fi MAC address(es), and declaration details.
ID documents: हम ID type (Aadhaar, PAN, Voter ID, Driving Licence, Passport, Student ID या Other), ID number और ID proof के front/back uploads collect करते हैं। यदि आपका ID Gurgaon / Gurugram local address नहीं दिखाता, तो local guardian/reference person का नाम, contact, address, co-signature status और front/back ID/address proof भी collect हो सकता है।
ID documents: We collect the ID type and ID number, plus uploaded photos/scans of both the front and back of the ID. If your own ID proof is from outside Gurgaon / Gurugram, we may also collect a local guardian/reference person's name, contact details, address, co-signature status, and front/back ID/address proof.
Payments और receipts: हर fee payment पर amount, payment mode, date, plan, validity period और sequential receipt number (SRRL/YYYYMM/####) record होता है। हम card numbers, UPI PINs या bank credentials store नहीं करते। Generated receipt PDFs cloud storage से 3 दिन बाद auto-delete हो जाते हैं और links self-expire करते हैं।
Payments & receipts: For each fee you pay we record the amount, payment mode, date, plan, sequential receipt number (SRRL/YYYYMM/####), and validity period. We do not store card numbers, UPI PINs, or bank credentials. Generated receipt PDFs are automatically deleted after 3 days, and download links self-expire.
Enquiries और leads: Website enquiry, call या walk-in से हम name, mobile number, message और optional details जैसे purpose, occupation, age, preferred plan, locality, joining date और lead source collect कर सकते हैं।
Enquiries & leads: If you send an enquiry through the website, or we note one from a call or walk-in, we collect your name, mobile number, message, optional details you share, and lead source.
Member portal activity: Portal में sign in करने पर print requests, uploaded files, tool requests/suggestions, poll votes, profile-update requests, seat-change requests, seat assignment, optional stay-intent date और Google sign-in identity process हो सकती है।
Member portal activity: When you sign in to the portal, we may process print requests, uploaded files, tool requests/suggestions, poll votes, profile-update and seat-change requests, your seat assignment, optional stay-intent date, and your Google sign-in identity.
Technical data: अधिकांश websites की तरह हमें browser type और device/user-agent जैसी basic technical information मिल सकती है। कुछ pages पर Google reCAPTCHA bot protection के लिए और Google Maps/Places address autocomplete के लिए चलता है। Browser localStorage केवल app state, sign-in या form draft याद रखने के लिए उपयोग होता है, advertising या cross-site tracking के लिए नहीं।
Technical & device data: Like most websites, we receive basic technical information such as browser type and device/user-agent string. Google reCAPTCHA and Google Maps/Places run on some pages. We use browser localStorage only to remember app state, not for advertising or cross-site tracking.
3. जानकारी का उपयोग / How we use your information
Only for running the library and serving you · लाइब्रेरी चलाने और सेवा देने के लिए.
हम आपकी जानकारी का उपयोग service देने के लिए करते हैं: seat assign/manage करना, member portal चलाना, free tools operate करना, identity verify करना, plan/validity track करना, renewals, trials और seat changes handle करना।
We use your information to provide the service: assign and manage your seat, run the member portal, operate the free tools, verify identity, track your plan and validity, and handle renewals, trials, and seat changes.
हम payments record करने और receipts issue करने, enquiries का reply देने, premises/network/members की सुरक्षा करने, misuse investigate करने, published rules और lawful requests comply करने के लिए data use करते हैं।
We use it to process payments and issue receipts, respond to enquiries, protect the premises, our network, and members, investigate misuse, and meet our published rules and any lawful requests.
जहाँ आपने details share की हैं और opt in किया है, वहाँ हम WhatsApp या email से membership, fee और trial reminders/notices भेज सकते हैं। हम आपका data बेचते नहीं हैं और unrelated marketing नहीं भेजते।
Where you have shared those details and opted in, we may send membership, fee, and trial reminders or notices over WhatsApp or email. We do not sell your data or send unrelated marketing.
4. सेवा प्रदाता और तृतीय पक्ष / Service providers & third parties
Who else touches the data, and why · कौन data process करता है और क्यों.
हमारा stack छोटा है। Google Firebase website hosting, Firestore database, Cloud Storage और Authentication के लिए core platform है। Database और storage asia-south1 (Mumbai, India) region में configured हैं।
We keep our stack small. Google Firebase is our core platform for website hosting, the Firestore database, Cloud Storage, and Authentication. Our database and storage are configured in the asia-south1 (Mumbai, India) region.
Google reCAPTCHA forms को bots और abuse से बचाता है। Google Maps / Places forms पर address autocomplete चलाता है। ये providers अपने terms और privacy policies के तहत data process करते हैं।
Google reCAPTCHA protects our forms from bots and abuse. Google Maps / Places powers address autocomplete on our forms. These providers process data under their own terms and privacy policies.
लाइब्रेरी का public Instagram profile @shriradharamanlibrary भी है। हमारी website आपका Instagram data connect/read नहीं करती। Instagram पर interaction Instagram की privacy policy के अधीन है। हम providers को केवल minimum needed data share करते हैं और personal data बेचते नहीं हैं।
The library also runs a public Instagram profile, @shriradharamanlibrary. Our website does not connect to or read your Instagram data. We share the minimum needed for providers to do their job, and we do not sell your personal data.
5. डेटा रखने की अवधि / Data retention
How long we keep things · जानकारी कितने समय तक रखी जाती है.
Member record active membership के दौरान रखा जाता है, और उसके बाद केवल legitimate business, accounting और legal purposes के लिए जितना जरूरी हो उतना रखा जाता है, जैसे historical receipts re-print करना।
We keep your member record while your membership is active, and afterwards only as long as needed for legitimate business, accounting, and legal purposes, for example so we can re-print historical receipts on request.
Receipt PDFs cloud storage से 3 दिन बाद auto-expire होते हैं और download links self-expire करते हैं। जरूरत पड़ने पर underlying fee record से fresh receipt re-generate की जा सकती है।
Receipt PDFs auto-expire from cloud storage after 3 days, and their download links self-expire. They are re-generated on demand from the underlying fee record.
ID documents और photos securely रखे जाते हैं और access administrators तक restricted है। जरूरत न रहने पर request पर delete किए जा सकते हैं। Enquiry/lead records follow-up और demand समझने के लिए रखे जाते हैं; print-request files fulfillment के बाद delete की जा सकती हैं।
ID documents and photos are kept securely with access restricted to administrators, and can be deleted on request once they are no longer needed. Enquiry/lead records are kept to follow up and understand demand; print-request files may be deleted once fulfilled.
6. डेटा सुरक्षा / Data security
How we protect what we hold · जानकारी की सुरक्षा कैसे होती है.
Admin-gated access: Member records, enquiries और uploaded documents केवल library administrators पढ़ सकते हैं। यह Firebase security rules से server-side enforced है, सिर्फ interface में छिपाया नहीं गया। एक member दूसरे member का data नहीं देख सकता।
Admin-gated access. Member records, enquiries, and uploaded documents are readable only by library administrators — enforced server-side by Firebase security rules, not just hidden in the interface. One member cannot see another member's data.
Restricted storage: Uploaded ID proofs और member documents access-controlled cloud storage में रहते हैं। Admins और अपने documents के लिए owning member ही उन्हें पढ़ सकते हैं।
Restricted storage. Uploaded ID proofs and member documents live in access-controlled cloud storage; only admins (and, for their own documents, the owning member) can read them.
Time-limited links: Fee receipts जैसी sensitive files permanent public links से नहीं, बल्कि short-lived signed URLs से serve होती हैं। आप Google authentication से sign in करते हैं, इसलिए हम आपका password store नहीं करते। कोई system 100% secure guarantee नहीं कर सकता, पर हम reasonable layered measures लेते हैं।
Signed, time-limited links. Sensitive files such as fee receipts are served through short-lived signed URLs rather than permanent public links. You sign in with Google authentication, so we never store a password for you. No system can be guaranteed 100% secure, but we take reasonable, layered measures.
7. आपके अधिकार / Your rights
Access, correction, deletion · जानकारी देखना, सुधारना, हटवाना.
आप हमसे अपने बारे में रखे personal data का access मांग सकते हैं, गलत जानकारी correct करवाने को कह सकते हैं, या जब uploaded ID images/personal details जरूरी न रहें तो उन्हें delete करवाने का request कर सकते हैं। कुछ issued fee records accounting और legal obligations के लिए रखे जा सकते हैं।
You can ask us to access the personal data we hold about you, correct anything inaccurate, or delete your personal details and uploaded ID images when they are no longer required. Certain already-issued fee records may be retained for accounting and legal obligations.
इन requests के लिए हमसे संपर्क करें: personally, phone/WhatsApp या email से। हम आपकी identity verify करेंगे और reasonable time में respond करेंगे। Members portal से profile-update requests भी submit कर सकते हैं।
To make any of these requests, contact us in person, by phone/WhatsApp, or by email. We'll verify your identity and respond within a reasonable time. Members can also submit profile-update requests through the portal.
8. बच्चे और नाबालिग / Children & minors
Registration for under-18s · 18 वर्ष से कम आयु का पंजीकरण.
लाइब्रेरी students और adults के लिए है। नाबालिग (18 वर्ष से कम) parent या guardian की भागीदारी से register करें। Guardian registration पूरा और sign करता है, अपना ID देता है, और fees, conduct तथा rules की जिम्मेदारी नाबालिग की ओर से स्वीकार करता है। Guardian participation के बिना हम जानबूझकर child data collect नहीं करते।
The library is intended for students and adults. Minors (under 18) should register with a parent or guardian involved — the guardian completes and signs the registration, provides their own ID, and accepts responsibility for fees, conduct, and the rules on the minor's behalf. We do not knowingly collect data from a child without guardian participation.
9. Cookies और local storage / Cookies & local storage
What runs in your browser · browser में क्या चलता है.
हम minimum necessary browser storage use करते हैं: Firebase Authentication के sign-in/session cookies और storage, app state के लिए browser localStorage, और उन pages पर Google reCAPTCHA तथा Google Maps/Places cookies/identifiers जहाँ ये features चलते हैं।
We use the minimum necessary: sign-in/session cookies and storage from Firebase Authentication, browser localStorage for app state, and cookies/identifiers set by Google reCAPTCHA and Google Maps/Places on pages where those features appear.
हम इस website पर third-party advertising networks या cross-site ad tracking नहीं चलाते।
We do not run third-party advertising networks or cross-site ad tracking on this website.
10. Policy में बदलाव / Changes to this policy
Keeping it current · policy को अद्यतन रखना.
हम अपनी practices या कानून बदलने पर इस policy को समय-समय पर update कर सकते हैं। ऐसा करने पर page के top पर effective date revise होगी। बड़े changes website या members को direct भी बताए जा सकते हैं। कृपया कभी-कभी check करते रहें।
We may update this policy from time to time as our practices or the law evolve. When we do, we'll revise the effective date at the top of this page. Significant changes may also be announced on our website or to members directly. Please check back occasionally.
11. संपर्क करें / Contact us
Questions, requests, or concerns about your data · आपके data से जुड़े प्रश्न या requests.
पता / Address: GF, Govind Dham, Railway Road, Garhi Harsaru, Gurgaon – 122505. Open in Google Maps →
Phone / WhatsApp: 9711171753 · 9910468040
Email: hi@shriradharamanlibrary.org
Instagram: @shriradharamanlibrary